Information providing method

ABSTRACT

An information providing method includes: generating first information indicating that a friendly gathering is occurring in a home when (i) a threshold amount of time or longer has elapsed from a start time of food preparation by a user and (ii) the volume of sound in a dining space is a first threshold volume or greater; obtaining, from a second information processing apparatus connected to a first information processing apparatus, information indicating first request content over a network; and when content of the first information is included in the first request content, outputting, to the second information processing apparatus, second information including information for identifying the user or the home, using the first information generated.

CROSS REFERENCE TO RELATED APPLICATIONS

This is a continuation application of PCT International Application No.PCT/JP2019/038857 filed on Oct. 2, 2019, designating the United Statesof America, which is based on and claims priority of U.S. ProvisionalPatent Application No. 62/740,052 filed on Oct. 2, 2018. The entiredisclosures of the above-identified applications, including thespecifications, drawings, and claims are incorporated herein byreference in their entirety.

FIELD

The present disclosure relates to an information providing method.

BACKGROUND

In recent years it has become possible to collect a large amount ofsensor data from sensors placed in various places, and thus there is ademand to effectively use the collected sensor data. For example, ifsensor data from various sensors placed in an indoor space such as ahouse is used, it is possible to provide services suitable to the user'ssituation (for example, see Japanese Patent Application Publication No.2018-32272).

SUMMARY Technical Problem

However, with the conventional art, there is little information that isrelated to how to use the sensor data, and it is therefore difficult toeffectively use the sensor data for providing services.

The present disclosure provides, for example, an information providingmethod that can effectively use sensor data for providing services.

Solutions to Problem

An information providing method according to one aspect of the presentdisclosure is a method that uses a first information processingapparatus which includes a processor and memory. A first sensor isdisposed in a kitchen space of a home. A second sensor is disposed in adining space of the home. The processor: detects, via the first sensor,a start time of food preparation by a user in the kitchen space;obtains, via the second sensor, information indicating a volume of soundin the dining space; when (i) a threshold amount of time or longer haselapsed since the start time of food preparation by the user and (ii)the volume of sound in the dining space is a first threshold volume orgreater, generates first information indicating that a friendlygathering is occurring in the home; obtains, from a second informationprocessing apparatus connected to the first information processingapparatus, information indicating first request content over a network;and when content of the first information is included in the firstrequest content, outputs, to the second information processingapparatus, second information including information for identifying theuser or the home, using the first information generated.

General and specific aspect(s) disclosed above may be implemented usinga system, an apparatus, an integrated circuit, a computer program, or acomputer-readable recording medium such as a CD-ROM, or any combinationthereof.

Additional benefits and advantages of the disclosed embodiments will beapparent from the Specification and Drawings. The benefits and/oradvantages may be individually obtained by the various embodiments andfeatures of the Specification and Drawings, which need not all beprovided in order to obtain one or more of such benefits and/oradvantages.

Advantageous Effects

The information providing method according to one aspect of the presentdisclosure can effectively use sensor data for providing services.

BRIEF DESCRIPTION OF DRAWINGS

These and other advantages and features will become apparent from thefollowing description thereof taken in conjunction with the accompanyingDrawings, by way of non-limiting examples of embodiments disclosedherein.

FIG. 1 illustrates an overview of the service providing system accordingto Embodiment 1.

FIG. 2 illustrates the configuration of the service providing systemaccording to Embodiment 1.

FIG. 3 illustrates the functional configurations of the firstinformation processing apparatus and the second information processingapparatus according to Embodiment 1.

FIG. 4 is a sequence diagram for the service providing system accordingto Embodiment 1.

FIG. 5 is a flow chart illustrating processes performed by the firstinformation processing apparatus according to Embodiment 1.

FIG. 6 is a flow chart illustrating one example of the determinationprocess for the first condition according to Embodiment 1.

FIG. 7 illustrates one example of the sensing information related to theactivity of an electronic device according to Embodiment 1.

FIG. 8 illustrates one example of the sensing information related to theopening and closing of a door of a refrigerator according to Embodiment1.

FIG. 9 illustrates one example of the sensing information related to thepresence of a person according to Embodiment 1.

FIG. 10 is a sequence diagram for the service providing system accordingto Variation 1.

FIG. 11 is a sequence diagram for the service providing system accordingto Variation 2.

FIG. 12 is a flow chart illustrating one example of the process forgenerating the second information according to Variation 3.

FIG. 13A illustrates one example of relationships between services andthe five senses according to Variation 3.

FIG. 13B illustrates one example of relationships between devices andthe five senses according to Variation 3.

FIG. 14 is a flow chart illustrating one example of the process forgenerating the second information according to Variation 4.

FIG. 15 illustrates one example of the service provision historyaccording to Variation 4.

FIG. 16A illustrates one example of service provision availabilityinformation according to Variation 4.

FIG. 16B illustrates one example of information indicating services thatare prohibited from being provided simultaneously according to Variation4.

FIG. 16C illustrates one example of information indicating services thatare prohibited from being changed according to Variation 4.

FIG. 17 is a flow chart illustrating one example of the process foroutputting the second information according to Variation 5.

FIG. 18A illustrates an overview of the service providing system.

FIG. 18B illustrates one example of the data center operating company.

FIG. 18C illustrates one example of the data center operating company.

FIG. 19 illustrates service type 1 (in-company data center).

FIG. 20 illustrates service type 2 (IaaS).

FIG. 21 illustrates service type 3 (PaaS).

FIG. 22 illustrates service type 4 (SaaS).

DESCRIPTION OF EMBODIMENTS

Hereinafter, embodiments are specifically described with reference tothe drawings.

Each of the following embodiments describes a general or specificexample. The numerical values, shapes, materials, elements, thearrangement and connection of the elements, steps, order of the steps,etc., shown in the following embodiments are mere examples, andtherefore do not limit the scope of the claims.

The figures are not necessarily precise illustrations. In the figures,elements that are essentially the same share like reference signs.Accordingly, duplicate description thereof is omitted or simplified.

Embodiment 1 Overview of Service Providing System 10

First, an overview of service providing system 10 will be described withreference to FIG. 1. FIG. 1 illustrates an overview of service providingsystem 10 according to Embodiment 1.

In service providing system 10 according to the present embodiment,sensor data from a plurality of indoor spaces is collected by a cloudserver. Examples of an indoor space include a home, an office, abuilding, and the inside of a vehicle. Sensor data is data based onusual activity and/or unusual activity of a user in an indoor space.

Via an application programming interface (API), each of a plurality ofservice providers is capable of obtaining various information based onsensor data collected by the cloud server. An API is an informationprocessing function of a cloud server that can be called from a computerand used.

Each service provider provides a service to a user based on informationobtained via the API. Examples of services include an informationproviding service, an advertisement delivery service, a service forautomated control of devices on a home network, or any combinationthereof. Note that the service is not limited to these examples. Forexample, the service may be a product delivery service.

Configuration of Service Providing System 10

Next, the configuration of service providing system 10 will be describedwith reference to FIG. 2. FIG. 2 illustrates a configuration of serviceproviding system 10 according to Embodiment 1. As illustrated in FIG. 2,service providing system 10 according to the present embodiment includesfirst information processing apparatus 100, second informationprocessing apparatus 200, sensor group 300, and device group 400.

Sensor group 300 is disposed in space 20, and includes at least onesensor. Sensor group 300 is connected to a communications network suchas the internet via gateway 500. Note that gateway 500 is optional;sensor group 300 may be connected to a communications network withoutpassing through gateway 500.

Sensor group 300 outputs a sensor value indicating, for example,movement information related to a movement of a user or informationrelated to activity/user operation of device group 400. For example,sensor group 300 can output a sensor value indicating whether aluminaire is emitting light, a sensor value indicating whether an audiodevice is outputting sound, a sensor value indicating whether a user ispresent in space 20 or a predefined region of space 20, or anycombination thereof.

Sensor group 300 can include, for example, a motion sensor, a doorsensor, a sound sensor, or any combination thereof. Such sensorsincluded in sensor group 300 can be realized as, for example, an imagesensor, an infrared sensor, an ultrasound sensor, a visible lightsensor, a vibration sensor, a touch sensor, a microphone, or anycombination thereof. Such sensors can be provided on a wall, floor, orceiling that defines space 20, or on an electronic device or furnituredisposed in space 20. Moreover, the sensors may be provided in devicesincluded in device group 400. For example, one sensor may be a touchsensor provided in the touch screen of a smartphone or the like. Notethat the sensors are not limited to the above examples.

Device group 400 is disposed in space 20, and includes at least oneelectronic device. Device group 400 is connected to a communicationsnetwork such as the internet via gateway 500. Note that gateway 500 isoptional; device group 400 may be connected to a communications networkwithout passing through gateway 500.

Device group 400 can include, for example, a display panel, a luminaire,an audio device, a refrigerator, a vacuum cleaner, or any combinationthereof. Note that the one or more devices included in device group 400are not limited to these examples.

First information processing apparatus 100 is disposed outside of space20 and includes a processor and memory. For example, first informationprocessing apparatus 100 corresponds to the cloud server illustrated inFIG. 1. Note that first information processing apparatus 100 may be anedge server disposed in space 20.

Note that a cloud server refers to a server that is provided over theinternet. An edge server refers to a server that is provided over anetwork in an area closer to the user than the internet is (such as alocal area network (LAN)).

Second information processing apparatus 200 includes a processor andmemory. For example, second information processing apparatus 200 is theservice provider illustrated in FIG. 1. Second information processingapparatus 200 provides a service to a user via device group 400 in space20.

This example assumes that service providing system 10 illustrated inFIG. 2 is provided in each of a plurality of indoor spaces. Morespecifically, first information processing apparatus 100 is provided foreach of a plurality of indoor spaces, and a plurality of secondinformation processing apparatuses 200 are connected to each firstinformation processing apparatus 100 to provide services to each indoorspace. Here, the aim is to provide of a variety of information regardingusers or spaces 20 from the plurality of first information processingapparatuses 100, and to provide a variety of services using theplurality of second information processing apparatuses 200, by providinga plurality of first information processing apparatuses 100 and aplurality of second information processing apparatuses 200 individual ofone another. However, new information is exchanged between the pluralityof first information processing apparatuses 100 and the plurality ofsecond information processing apparatuses 200. The present embodimentprovides a system which effectively uses sensor data and providesappropriate services, by defining the exchange of such information.Functional Configuration of First Information Processing Apparatus 100

Next, the functional configuration of first information processingapparatus 100 will be described with reference to FIG. 3. FIG. 3illustrates the functional configurations of first informationprocessing apparatus 100 and second information processing apparatus 200according to Embodiment 1.

As illustrated in FIG. 3, first information processing apparatus 100according to the present embodiment includes sensor data obtainer 101,first memory 103, determiner 104, second memory 105, first informationgenerator 106, third memory 107, second information generator 108, andinputter/outputter 109. Next, the functional blocks of first informationprocessing apparatus 100 will be described.

Sensor data obtainer 101 obtains first sensor data including a firstsensor value from sensor group 300. Part or all of first sensor data isstored in first memory 103. First sensor data may include dataindicating whether a person is present in a given region in space 20,for example. First sensor data may include data indicating a state ofsound output of an audio device, for example. First sensor data mayinclude data indicating an operation state of a device.

First sensor data may include data indicating whether a door of arefrigerator is open or closed.

First memory 103 stores part or all of the first sensor data obtained bysensor data obtainer 101.

Determiner 104 determines whether a first condition is satisfied or not.The first condition will be described in greater detail later.

Second memory 105 stores information for generating the firstinformation. For example, second memory 105 stores a correspondencetable in which content of the generated information is associated withmutually different conditions.

First information generator 106 generates first information when thefirst condition is satisfied. In the present embodiment, the firstinformation indicates that a friendly gathering is occurring in thehome, but the first information is not limited to this example.

Third memory 107 stores information for generating second information.In other words, third memory 107 stores information for identifying theuser or space 20 corresponding to the first information generated byfirst information generator 106.

Second information generator 108 determines whether content of the firstinformation is included in first request content included in informationobtained from second information processing apparatus 200 viainputter/outputter 109. When content of the first information isincluded in the first request content, second information generator 108generates the second information using the first information. The secondinformation includes information for identifying the user or space 20(for example, a user ID, a home address, an IP address, deviceidentification information, etc.). For example, second informationgenerator 108 generates the second information by reading, from thirdmemory 107, information for identifying the user or space 20corresponding to the first information generated by first informationgenerator 106. Here, the second information may be information requiredfor providing a service to the user or space 20. When content of theservice to be provided is included in the first request, the secondinformation corresponding to the content of the service may be provided.In a case in which the service is to be provided using a communicationsenvironment, one example of the second information is an IP address. Ina case in which the service to be provided is for controlling a device,one example of the second information is device identificationinformation. In a case in which the service to be provided is forcontrolling a device using a communications environment, one example ofsecond information may be a combination of an IP address and deviceidentification information.

Inputter/outputter 109 obtains information indicating the first requestcontent (hereinafter “first request information”) from secondinformation processing apparatus 200 connected to first informationprocessing apparatus 100 over a network. Inputter/outputter 109 furtheroutputs the second information generated by second information generator108 to second information processing apparatus 200.

Note that determiner 104, first information generator 106, and secondinformation generator 108 described above are realized as, for example,a processor and memory. When an instruction or a software program thatis stored in the memory is executed, the processor functions asdeterminer 104, first information generator 106, and second informationgenerator 108. Determiner 104, first information generator 106, andsecond information generator 108 may be realized as dedicated electroniccircuitry.

First memory 103, second memory 105, and third memory 107 describedabove are realized as, for example, semiconductor memory and/or a diskdrive or the like. Inputter/outputter 109 is realized as, for example, anetwork interface controller (NIC) or the like.

Functional Configuration of Second Information Processing Apparatus 200

Next, the functional configuration of second information processingapparatus 200 will be described with reference to FIG. 3.

As illustrated in FIG. 3, second information processing apparatus 200according to the present embodiment includes fourth memory 201, requestgenerator 202, inputter/outputter 203, fifth memory 204, servicegenerator 205, and outputter 206. Next, the functional blocks of secondinformation processing apparatus 200 will be described.

Fourth memory 201 stores information for generating the first requestinformation.

Request generator 202 generates the first request information. Morespecifically, request generator 202 references information stored infourth memory 201 to generate the first request information indicatingthe first request content.

The first request content indicates requirements that a user or space towhich a given service is provided should meet. In the presentembodiment, the first request content indicates a requirement that afriendly gathering be occurring in the home, but the first informationis not limited to this example.

Inputter/outputter 203 outputs the first request information generatedby request generator 202 to first information processing apparatus 100.Inputter/outputter 203 further obtains the second information from firstinformation processing apparatus 100.

Fifth memory 204 stores information for generating service information.For example, fifth memory 204 stores a correspondence table in whichservice content is associated with mutually different request content.

Service generator 205 generates first service information using thesecond information. The first service information is information forproviding a service to the user in space 20 via device group 400.

In the present embodiment, the first service information may be, forexample, information for notifying that a first member of a family ishaving a friendly gathering to a second member of the family who livesapart from the first member of the family. As another example, the firstservice information may be information for transmitting audio and/orvideo of the friendly gathering including a first member of a family toa second member of the family who lives apart from the first member ofthe family.

Note that “service information” may also be referred to as “servicecontent”. Service content includes service information such as music oradvertisement information, and device control information for providingthe service.

Outputter 206 references the second information and outputs the serviceinformation generated by service generator 205 to device group 400. Notethat second information processing apparatus 200 may include memory forrecording the association between information corresponding to thesecond information and information required for providing the service,obtain information required for providing the service by referencing thesecond information, and provide the service to the user or space 20.

Request generator 202 and service generator 205 described above arerealized as, for example, a processor and memory. When an instruction ora software program that is stored in the memory is executed, theprocessor functions as request generator 202 and service generator 205.Request generator 202 and service generator 205 may be realized asdedicated electronic circuitry.

Fourth memory 201 and fifth memory 204 described above are realized as,for example, semiconductor memory and/or a disk drive or the like.Inputter/outputter 203 and outputter 206 are realized as, for example, anetwork interface controller (NIC) or the like. Interaction in ServiceProviding System 10

Next, interaction in service providing system 10 will be described withreference to FIG. 4. FIG. 4 is a sequence diagram for service providingsystem 10 according to Embodiment 1.

As illustrated in FIG. 4, first information processing apparatus 100obtains the first sensor data including the first sensor value fromsensor group 300 (S101). First information processing apparatus 100determines whether the first condition is satisfied based on the firstsensor data (S102). Stated differently, the obtainment of the firstsensor data can be said to be trigger information for determiningwhether the first condition is satisfied. If the first condition issatisfied, first information processing apparatus 100 generates thefirst information (S103). The first sensor data that serves as thetrigger information for determining whether the first condition issatisfied is used in the determining of whether the first condition issatisfied. In other words, in addition to being used as triggerinformation, the first sensor data can be used in the determining ofwhether the first condition is satisfied, which corresponds to acondition for providing a service. Moreover, first sensor data thatserved as trigger information for determining whether the firstcondition is satisfied in the past may be used in the determiningwhether the first condition is satisfied.

Here, if first information processing apparatus 100 obtains the firstrequest information from second information processing apparatus 200(S111), first information processing apparatus 100 determines whetherthere is a user or space that satisfies the first request content(S112). If first information processing apparatus 100 determines thatthere is a user or space that satisfies the first request content, firstinformation processing apparatus 100 generates the second information(S113). First information processing apparatus 100 then outputs thegenerated second information to second information processing apparatus200 (S114).

Second information processing apparatus 200 generates the first serviceinformation based on the second information (S121). The first serviceinformation is information for providing a first service to the user inspace 20 via device group 400. Second information processing apparatus200 then outputs the first service information to device group 400(S122).

Note that the sequence diagram illustrated in FIG. 4 is a non-limitingexample. Moreover, the order of the processes in FIG. 4 may be changed.

Processes Performed by First Information Processing Apparatus 100

Next, processes performed by first information processing apparatus 100(i.e., the information providing method) will be described in greaterdetail with reference to FIG. 5. FIG. 5 is a flow chart illustratingprocesses performed by first information processing apparatus 100according to Embodiment 1.

As illustrated in FIG. 5, sensor data obtainer 101 obtains the firstsensor data including the first sensor value from sensor group 300disposed in space 20 (S101). Determiner 104 determines whether the firstcondition is satisfied based on the first sensor data (S102). Thisdetermination process will be described in greater detail later withreference to the figures.

If the first condition is satisfied (Yes in S102), first informationgenerator 106 generates the first information (S103). If the firstcondition is not satisfied (No in S102), first information generator 106skips the process for generating the first information, that is to say,first information generator 106 does not generate the first information.

Next, inputter/outputter 109 obtains the first request informationindicating the first request content from second information processingapparatus 200 (S111). Second information generator 108 determineswhether there is a user or space that matches the first request content(S112). In other words, second information generator 108 determineswhether the first request content includes the content of the firstinformation or not.

When second information generator 108 determines that there is a user orspace that matches the first request content (Yes in S112), secondinformation generator 108 generates the second information using thegenerated first information (S113). Inputter/outputter 203 then outputsthe generated second information to second information processingapparatus 200 (S114). When second information generator 108 determinesthat there is not a user or space that matches the first request content(No in S112), second information generator 108 skips the processes forgenerating and outputting the second information. In other words, secondinformation generator 108 does not generate and output the secondinformation.

First Condition Determination Process

In the present embodiment, the first condition includes (i) and (ii)described below.

(i) A threshold amount of time or longer has passed since the userstarted preparing food.(ii) The volume of sound in the dining space is a threshold volume orgreater.

If (i) and (ii) described above are satisfied, it is estimated that aresident of the home is having a friendly gathering.

Next, the determination process for such a first condition (S102 in FIG.5) will be described in greater detail with reference to FIG. 6. FIG. 6is a flow chart illustrating one example of the determination processfor the first condition according to Embodiment 1.

First, determiner 104 determines whether a threshold amount of time orlonger has passed since the user started preparing food (S1021). Inother words, determiner 104 determines whether (i) described above issatisfied or not.

The threshold amount of time is an amount of time for determining thatfood preparation is completed and consumption is starting. An amount oftime registered in advance by the user may be used as the thresholdamount of time, and, alternatively, an amount of time obtained byanalyzing past food preparation and consumption times may be used as thethreshold amount of time.

The time at which the user starts preparing food is detected by thefirst sensor disposed on the kitchen space. A motion sensor that detectsthe presence of a person in the kitchen space, an image sensor thatcaptures an image of the kitchen space, a sensor that detects activityof an electronic device disposed in the kitchen space, a door sensorthat detects the opening and closing of a door of the refrigeratordisposed in the kitchen space, or any combination thereof can be used asthe first sensor.

FIG. 7 illustrates one example of the sensing information related to theactivity of an electronic device according to Embodiment 1. In FIG. 7,time is represented on the horizontal axis, and days are represented onthe vertical axis. The double-headed arrows indicate the time that theelectronic device is active. Conversely, periods with no arrows indicatethe time that the electronic device is inactive.

The electronic device is included in device group 400 and is disposed inthe kitchen space. Examples of the electronic device include a luminaireand a cooking appliance (for example, an induction cooktop, gas cooktop,a microwave oven, a rice cooker, or a coffee maker or the like).

For example, the start time of an active period (a double-headed arrow)is used as the food preparation start time. Note that the foodpreparation start time may be limited to a start time of an activeperiod that falls in a predefined period (for example, between 16:00 and19:00).

FIG. 8 illustrates one example of the sensing information related to theopening and closing of a door of a refrigerator according toEmbodiment 1. FIG. 8 illustrates one example of times at which a door ofa refrigerator was opened in a day.

The times at which a door of the refrigerator was opened that areillustrated in FIG. 8 can be obtained by, for example, a door sensor oran image sensor that captures images of the refrigerator. Such a time atwhich a door of the refrigerator was opened can be used as the foodpreparation start time.

FIG. 9 illustrates one example of the sensing information related to thepresence of a person according to Embodiment 1. In FIG. 9, time isrepresented on the horizontal axis, and days are represented on thevertical axis. The double-headed arrows indicate periods that a personwas detected by the motion sensor (hereinafter referred to as detectionperiods). Conversely, periods with no arrows indicate times that aperson was not detected by the motion sensor. The motion sensor isincluded in sensor group 300 and is disposed in the kitchen space.

Just like with the active period of the electronic device, the foodpreparation start time can be calculated using such detection periods.

We will now return to the description of the flowchart illustrated inFIG. 6. When a threshold amount of time or longer has passed since theuser started preparing food (Yes in S1021), determiner 104 determineswhether the volume of sound in the dining space is a threshold volume orgreater (S1022). In other words, determiner 104 determines whether (ii)described above is satisfied or not.

Information indicating the volume of sound in the dining space isobtained by the second sensor disposed in the dining space. For example,a microphone is used as the second sensor. Information based on theinformation obtained by the second sensor is also referred to as soundinformation.

The volume of sound in the dining space may be a volume of soundobtained by first obtaining output information of a device that outputssound and then subtracting the output information from the informationindicating the volume of the sound that is obtained from the secondsensor. This makes it possible to approximate the sound information toinformation of the voice of the user.

The threshold volume is a volume of sound for discerning that the voicesof people having a friendly gathering are loud. A volume registered inadvance by the user may be used as the threshold volume, and,alternatively, a volume of sound detected during past friendlygatherings may be used.

When the volume of sound in the dining space is the threshold volume orgreater (Yes in S1022), determiner 104 determines that the firstcondition is satisfied (S1026). However, when the threshold amount oftime or longer has not passed since the user started preparing food (Noin S1021) or the volume of sound in the dining space is not thethreshold volume or greater (No in S1022), determiner 104 determinesthat the first condition is not satisfied (S1027).

Note that a time series of information indicating the volume of soundmay be used as the information indicating the volume of sound. Aspecific example of a time series of information indicating the volumeof sound is information indicating the volume of sound at each ofintervals in a given span of time. For example, the sound from afriendly gathering includes a mixture of conversation (first sound),which is louder than or equal to a first threshold volume and quieterthan or equal to a second threshold volume, laughter (second sound),which is louder than the second threshold volume, and lulls (thirdsound), which are quieter than the first threshold volume. Determiner104 may determine that the first condition is satisfied (S1026) when theproportions of periods of conversation, laughter, and lulls matchpredefined proportions. One example of the given proportions is 90%conversation, 1% laughter, and 9% lulls. Moreover, determiner 104 maydetermine that the first condition is satisfied (S1026) when theproportion of the conversation is within a given range. One example ofthe given range is between 80% and 95%, inclusive.

Moreover, when a sound louder than the second threshold volume continuesfor a given span of time or longer, determiner 104 may determine thatsome other sound than the user's laughter is being made and determinethat the first condition is not satisfied (S1027).

Note that the order of the steps illustrated in FIG. 6 is not limited tothe illustrated order. For example, steps S1021 and S1022 may beperformed in the reverse order, and, alternatively, may be performed inparallel.

Service Information

For example, the first information is generated (S103), whether thefirst request is satisfied is determined (S112), and the secondinformation is generated (S113), based on the result of determiningwhether the first condition is satisfied or not as described above, justlike in Embodiment 1. Then, based on the second information, secondinformation processing apparatus 200 generates and outputs the firstservice information for providing the first service to the user in space20 via device group 400 (S121 and S122).

In the present embodiment, second information processing apparatus 200may, as the first service information, output past user videoinformation or image information to the display panel. Moreover, forexample, when a plurality of first information processing apparatuses100 that are associated in advance satisfy the first condition, secondinformation processing apparatus 200 may, as the first serviceinformation, output a control signal that controls an electronic deviceso as to cause the plurality of first information processing apparatuses100 to provide a telephone service. A “telephone service” includesvoice-only telecommunication and video-and-voice telecommunication. Notethat, before providing the telephone service, second informationprocessing apparatus 200 may suggest, to the plurality of firstinformation processing apparatuses 100, a telephone service via, forexample, a display panel or a voice output device, and output thecontrol signal only when the suggestion is approved.

Advantageous Effects, Etc

As described above, the information providing method according to thepresent embodiment is a method that uses first information processingapparatus 100 which includes a processor and memory. A first sensor isdisposed in a kitchen space of a home. A second sensor is disposed in adining space of the home. The processor can: detect, via the firstsensor, a start time of food preparation by a user in the kitchen space;obtain, via the second sensor, information indicating a volume of soundin the dining space; when (i) a threshold amount of time or longer haselapsed since the start time of food preparation by the user and (ii)the volume of sound in the dining space is a first threshold volume orgreater, generate first information indicating that a friendly gatheringis occurring in the home; obtain, from second information processingapparatus 200 connected to first information processing apparatus 100,information indicating first request content over a network; and whencontent of the first information is included in the first requestcontent, output, to second information processing apparatus 200, secondinformation including information for identifying the user or the home,using the first information generated.

This makes it possible to determine that user is having a friendlygathering in the home, using the first sensor and the second sensordisposed in the kitchen space and the dining space, respectively.Accordingly, it is possible to output information for identifying a useror home that is in such a situation to, for example, the serviceprovider. As a result, it is possible for a service provider or the liketo provide services appropriate for the situation of the user or home.It is therefore possible to effectively use sensor data to provideservices.

Moreover, for example, the information indicating the volume of sound inthe dining space may include a time series of information indicating avolume of sound over a given span of time.

This makes it possible to more accurately determine that the user ishaving a friendly gathering in the home, based on a time series ofinformation indicating the volume of sound.

Moreover, for example, the time series of information indicating thevolume of sound may include a first sound louder than or equal to afirst threshold volume and quieter than or equal to a second thresholdvolume, a second sound louder than the second threshold volume, and athird sound quieter than the first threshold volume, and when, in (ii),a proportion of time corresponding to the first sound in the given spanof time is within a given range, the processor may generate the firstinformation indicating that a friendly gathering is occurring in thehome.

This makes it possible to obtain, as the first sound, soundcorresponding to the conversation occurring in the friendly gathering,by using appropriate first and second threshold volumes. By using theproportion of the length of time that the first sound was obtained instipulation (ii) of the first condition, it is possible to moreaccurately determine that the user is having a friendly gathering in thehome.

Moreover, for example, the time series of information indicating thevolume of sound may include a first sound louder than or equal to afirst threshold volume and quieter than or equal to a second thresholdvolume, a second sound louder than the second threshold volume, and athird sound quieter than the first threshold volume, and when, in (ii),a proportion of time corresponding to the first sound in the given spanof time, a proportion of time corresponding to the second sound in thegiven span of time, and a proportion of time corresponding to the thirdsound in the given span of time match given proportions, the processormay generate the first information indicating that a friendly gatheringis occurring in the home.

This makes it possible to obtain sounds corresponding to theconversation, laughter, and lulls occurring in the friendly gathering asthe first sound, the second sound, and the third sound, respectively, byusing appropriate first and second threshold volumes. By using theproportions of the lengths of time that the first sound, the secondsound, and the third sound were obtained in stipulation (ii) of thefirst condition, it is possible to more accurately determine that theuser is having a friendly gathering in the home.

Variation 1

Next, Variation 1 of Embodiment 1 will be described. The presentvariation mainly varies from Embodiment 1 in that services are providedvia first information processing apparatus 100. The present variationwill be described with reference to the figures, with focus on thedifferences from Embodiment 1.

Note that since the configurations of service providing system 10according to the present variation are the same as in Embodiment 1,repeated illustration and description will be omitted.

Interaction in Service Providing System 10

FIG. 10 is a sequence diagram for service providing system 10 accordingto Variation 1. As illustrated in FIG. 10, after generating the firstservice information (S121), second information processing apparatus 200according to the present variation outputs the first service informationto first information processing apparatus 100 (S122A). First informationprocessing apparatus 100 transfers the first service informationobtained from first information processing apparatus 100 to device group400 (S122B). First information processing apparatus 100 may transmitrecord information on the provision of the first service information tosecond information processing apparatus 200. Examples of the recordinformation include the number of times that the first serviceinformation has been provided, and attribute information related to auser or space 20. Attribute information is information that cannotidentify a user or space 20. Examples of attribute information includegeographical information on the user and demographics of the user. Notethat the record information may be limited to information that has beenpermitted to be transmitted by the user in advance.

Advantageous Effects, Etc

As described above, with service providing system 10 according to thepresent variation, second information processing apparatus 200 canrestrict disclosure of information related to space 20 to secondinformation processing apparatus 200 since it is not necessary todirectly communicate with device group 400 disposed in space 20.Accordingly, the privacy of users in space 20 can be protected.

Variation 2

Next, Variation 2 of Embodiment 1 will be described. The presentvariation mainly varies from Embodiment 1 in that the transmission ofthe first request information from second information processingapparatus 200 to first information processing apparatus 100 is performedbefore, rather than after, the generation of the first information(S103). The present variation will be described with reference to thefigures, with focus on the differences from Embodiment 1.

Note that since the configurations of service providing system 10according to the present variation are the same as in Embodiment 1,repeated illustration and description will be omitted.

Interaction in Service Providing System 10

FIG. 11 is a sequence diagram for service providing system 10 accordingto Variation 2. As illustrated in FIG. 11, first information processingapparatus 100 according to the present variation obtains the firstrequest information (S111) before obtaining the first sensor data(S101).

It is sufficient so long as the obtainment of the first requestinformation (S111) is performed before the determining of whether thefirst request is satisfied (S112); the obtainment of the first requestinformation (S111) is not limited to being performed before theobtainment of the first sensor data (S101). Moreover, since the firstrequest has already been transmitted, second information processingapparatus 200 may request to obtain information regarding when todetermine whether the first condition is satisfied (S102). If the firstsensor data is consecutively received in a time series and whether thefirst condition is satisfied or not (S102) is determined upon eachinstance of reception of the first sensor data, it may be possible toobtain information at the point in time that the situation changes in away to satisfy the first condition, by obtaining first sensor datainformation that does not meet the first condition immediately beforefirst data that does satisfy the first condition is received. Forexample, the second information may be first sensor data informationthat (i) is obtained immediately before the first condition is satisfiedand (ii) does not satisfy the first condition. Moreover, firstinformation processing apparatus 100 may suggest to second informationprocessing apparatus 200 to change the first condition, depending on theresult of an analysis of statistical information on the first sensordata information that (i) is obtained immediately before the firstcondition is satisfied and (ii) does not satisfy the first condition.

Advantageous Effects, Etc

As described above, with service providing system 10 according to thepresent variation, it is possible to output the second informationregardless of the timing of the obtainment of the first requestinformation, and possible to provide second information that is timely.

Variation 3

Next, Variation 3 of Embodiment 1 will be described. The presentvariation mainly varies from Embodiment 1 in that the second informationincludes, in addition to information for identifying a user or space,device activity information for a device related to a service. Thepresent variation will be described with reference to the figures, withfocus on the differences from Embodiment 1.

Note that since the configurations of service providing system 10according to the present variation are the same as in Embodiment 1,repeated illustration and description will be omitted. The interactionin service providing systems 10 and 10A and the processes performed byfirst information processing apparatus 100 are as illustrated in FIG. 6through FIG. 9. Accordingly, repeated illustration and description willbe simplified or omitted.

Process for Generating Second Information

Next, the process for generating the second information (S113 in FIG. 5)according to the present variation will be described in greater detailwith reference to FIG. 12. FIG. 12 is a flow chart illustrating oneexample of the process for generating the second information (S113)according to Variation 3. Note that in the present variation, the firstrequest information includes information for identifying the serviceprovided by second information processing apparatus 200.

First information processing apparatus 100 selects a device related tothe service identified by the first request information from amongdevice group 400 disposed in space 20 in which the first information wasgenerated (S1131). For example, first information processing apparatus100 selects a device from among device group 400 based on the effect theservice has on the user's five senses (sight, hearing, smell, touch, andtaste) and the effect the device has on the user's five senses.

FIG. 13A illustrates one example of information indicating relationshipsbetween services and the five senses. FIG. 13B illustrates one exampleof information indicating relationships between devices and the fivesenses. In FIG. 13A and FIG. 13B, a check indicates that the service ordevice affects the corresponding sense, and a dash indicates that theservice or device does not affect the corresponding sense.

For example, FIG. 13A shows that service 1 affects the senses of sightand hearing and does not affect the senses of smell or touch (back,waist, and eyes). For example, FIG. 13B shows that the televisionaffects the senses of sight and hearing and does not affect the sensesof smell or touch (back, waist, and eyes).

When, for example, service 1 is identified by the first requestinformation, first information processing apparatus 100 selects, fromamong the devices illustrated in FIG. 13B, the television and thespeaker which are associated with the sense of sight or the sense ofhearing that are affected by service 1 as illustrated in FIG. 13A.

Next, first information processing apparatus 100 obtains device activityinformation for the selected device(s) (S1132). The device activityinformation is information indicating the activity status of a device ordevices. For example, the device activity information indicates whethera device is active or not. For example, the device activity informationmay be obtained directly from the device(s), or may be obtained via asensor or sensors.

First information processing apparatus 100 then generates the secondinformation including the device activity information (S1133).

Advantageous Effects, Etc

As described above, according to the present variation, it is possiblefor the second information to include the device activity informationfor a device. Accordingly, second information processing apparatus 200can provide a service that activates a device in an inactive state, andcan avoid competition with services for devices that are operating, byreferencing the device activity information. For example, when there aremany devices that are in an active state, second information processingapparatus 200 can avoid causing multiple devices to confuse the sensesof the user.

Although the second information includes the device activity informationfor selected devices in the present variation, this example isnon-limiting. For example, the second information may include the deviceactivity information for all devices. Moreover, the device activityinformation may be output separately from the second information.

The second information may moreover include only device activityinformation for devices that have been permitted to provide the deviceactivity information by the user. Moreover, when there is a device thathas been denied permission to provide the device activity information bythe user, the second information may include information indicating thatthe device has been denied permission to provide the device activityinformation by the user. For example, when second information processingapparatus 200 provides a service using a device that has been deniedpermission to provide the operation information by the user, secondinformation processing apparatus 200 may request permission from theuser to provide the service.

The second information may include, instead of the device activityinformation, sound information used for determining whether the firstcondition is satisfied. The second information may include the soundinformation in addition to the device activity information. Examples ofthe sound information that is included in the second information includeinformation indicating a change over time in the volume of the sound ofthe second information or the proportions of conversation, laughter, andlulls in the sound of the second information. Moreover, the number ofusers participating in the conversation may be included as soundinformation. For example, the number of users may be obtained from thesound information using a known analysis method, and may be obtainedbased on information from sensor group 300. Second informationprocessing apparatus 200 can provide a service by setting, in advance,the status of space 20 corresponding to the sound information, andreferencing information based on the sound. For example, secondinformation processing apparatus 200 provides a service according towhether the users are having a calm friendly gathering or are having alively friendly gathering. If the users are having a calm friendlygathering, the proportion of lulls is high or the proportion of laughteris low. If the users are having a lively friendly gathering, theproportion of laughter is high. For example, when the sound informationexhibits the same trend, a telephone service may be provided by aplurality of first information processing apparatuses 100, which makesit possible to provide a service taking into account the situation ofspace 20 as defined by conversation by phone.

When approval is obtained for a suggestion of a telephone servicebetween a plurality of first information processing apparatuses 100 thatare not associated in advance, even if the plurality of firstinformation processing apparatuses 100 are not associated in advance,when the sound information exhibits the same trend, second informationprocessing apparatus 200 may provide the telephone service. Here,information provided to the partner when a telephone service is providedbetween a plurality of first information processing apparatuses 100 thatare associated in advance may enable the reduction of informationprovided to the partner when a telephone service is provided between aplurality of first information processing apparatuses 100 that are notassociated in advance. For example, a voice telephone service isprovided. Or, if the telephone service includes video, the videoinformation in space 20 may be reduced. For example, in order to reducethe video information, the region in which the video is displayed may bereduced in size, and background information other than the person may beremoved.

Variation 4

Next, Variation 4 of Embodiment 1 will be described. The presentvariation mainly varies from Embodiment 1 in that the second informationincludes, in addition to information for identifying a user or space,suitability information indicating service provision suitability. Thepresent variation will be described with reference to the figures, withfocus on the differences from Embodiment 1.

Note that since the configurations of service providing system 10according to the present variation are the same as in Embodiment 1,repeated illustration and description will be omitted. The interactionin service providing systems 10 and 10A and the processes performed byfirst information processing apparatus 100 are as illustrated in FIG. 6through FIG. 9. Accordingly, repeated illustration and description willbe simplified or omitted.

Process for Generating Second Information

Next, the process for generating the second information (S113 in FIG. 5)according to the present variation will be described in greater detailwith reference to FIG. 14. FIG. 14 is a flow chart illustrating oneexample of the process for generating the second information (S113)according to Variation 4. Note that in the present variation, the firstrequest information includes information for identifying the serviceprovided by second information processing apparatus 200.

First information processing apparatus 100 obtains a service provisionhistory for space 20 or the user (S1134). Service provision history isinformation associating services provided in the past to space 20 or theuser with the date and time that those services were provided.

FIG. 15 illustrates one example of the service provision historyaccording to Variation 4. In FIG. 15, time is represented on thehorizontal axis, and days are represented on the vertical axis. Thedouble-headed arrows indicate the time that a service was or will beprovided to space 20 or the user. For example, service 1 was providedtwice between 18:00 and 24:00 on Jun. 2, 2018. Note that the serviceprovision history can include a plurality of different services providedby a plurality of different second information processing apparatuses200 (in other words, a plurality of different service providers).

Next, first information processing apparatus 100 evaluates thesuitability of the provision of the service identified by the firstrequest information for space 20 or the user, based on the obtainedservice provision history (S1135). More specifically, for example, firstinformation processing apparatus 100 evaluates the suitability of theprovision of the service identified by the first request informationbased on the number of times the service was provided in a given span oftime. As another example, first information processing apparatus 100 mayevaluate the suitability of the provision of the service identified bythe first request information based on another service that is currentlybeing provided.

Next, specific examples of the evaluation of the suitability of theservice provision will be given with reference to FIG. 16A through FIG.16C. FIG. 16A illustrates one example of service provision availabilityinformation according to Variation 4. For example, service provisionavailability information may be stored in advance in third memory 107,and, alternatively, may be obtained from an external server (notillustrated in the figures).

The service provision availability information indicates, for eachservice, the number of times per day that service can be provided, aswell as situations in which that service cannot be provided. Forexample, the service provision availability information illustrated inFIG. 16A indicates that service 1 and service 3 both have norestrictions for how many times they can be provided per day, and thatservice 2 can only be provided once a day.

According to the service provision history illustrated in FIG. 15, onthe current day (Jun. 7, 2018), service 1 and service 2 have alreadybeen provided. Accordingly, based on the service provision availabilityinformation illustrated in FIG. 16A, the suitability of the provision ofservices 1 and 3 is evaluated high, and the suitability of the provisionof service 2 is evaluated low.

Moreover, the service provision availability information illustrated inFIG. 16A indicates that services 1 and 2 cannot be provided in usersituations A and B, respectively. For example, a situation in which theuser's activity is more delayed than usual may be used as usersituations A and B. In such cases, by prohibiting the provision of lessurgent services (for example, music playback or providing horoscopeinformation), it is possible to provide services suitable to the user'ssituation. For example, a situation in which the user is having afriendly gathering in the home may be used as user situations A and B.

FIG. 16B illustrates one example of information indicating services thatare prohibited from being provided simultaneously according to Variation4. For example, the information indicating services that are prohibitedfrom being provided simultaneously may be stored in advance in thirdmemory 107, and, alternatively, may be obtained from an external server(not illustrated in the figures).

The information indicating services that are prohibited from beingprovided simultaneously indicates, more specifically, pairs of servicesthat are prohibited from being or allowed to be provided simultaneously.A check indicates the two services are prohibited from being providedsimultaneously, while a dash indicates the two services are allowed tobe provided simultaneously.

For example, the information illustrated in FIG. 16B indicates thatservice 1 is allowed to be provided simultaneously with services 2 and3. In other words, service 1 can be provided along with each of service2 and service 3. For example, the information illustrated in FIG. 16Balso indicates that service 2 is prohibited from being providedsimultaneously with service 3. In other words, the information indicatesthat service 2 cannot be provided along with service 3.

FIG. 16C illustrates one example of information indicating services thatare prohibited from being changed according to Variation 4. For example,the information indicating services that are prohibited from beingchanged may be stored in advance in third memory 107, and,alternatively, may be obtained from an external server (not illustratedin the figures).

The information indicating services that are prohibited from beingchanged indicates, more specifically, services prohibited from being orallowed to be provided in place of a service that is already beingprovided. A check indicates that changing from the service on the leftcolumn to the service on the top row is prohibited, and a dash indicatesthat changing from the service on the left column to the service on thetop row is allowed.

For example, in FIG. 16C, when service 1 is currently being provided,changing from service 1 to service 2 is prohibited. On the other hand,when service 2 is currently being provided, changing from service 2 toservice 1 is allowed. Moreover, when service 2 is currently beingprovided, changing from service 2 to service 3 is also prohibited.

In the service provision history illustrated in FIG. 15, service 2 isbeing provided at the current time. However, based on the informationindicating services that are prohibited from being providedsimultaneously that is illustrated in FIG. 16B and the informationindicating services that are prohibited from being changed that isillustrated in FIG. 16C, the suitability of the provision of service 1is evaluated high and the suitability of the provision of service 3 isevaluated low.

Such an evaluation result is expressed as two or more levels. Forexample, two levels, namely “suitable” and “unsuitable”, can be used asthe evaluation result. As another example, a number score from 0 to 10or 0 to 100 can be used as the evaluation result.

Lastly, first information processing apparatus 100 generates the secondinformation including suitability evaluation information indicating theevaluation result (S1136).

Advantageous Effects, Etc

As described above, according to the present variation, it is possiblefor the second information to include suitability evaluationinformation. Accordingly, second information processing apparatus 200can, for example, skip the provision of a service when the service'ssuitability evaluation is low, and can thus inhibit the provision ofservices at inappropriate times. As a result, service providing systems10 and 10A can reduce excessive provision of services and inhibitinterference between services.

Although the second information includes the suitability evaluationinformation in the present variation, this example is non-limiting. Forexample, in addition to or instead of the suitability evaluationinformation, the second information may include the service provisionhistory information. Moreover, the service suitability information maybe output separately from the second information.

Variation 5

Next, Variation 5 of Embodiment 1 will be described. The presentvariation mainly varies from Embodiment 1 in that, when first requestshaving the same request content have already been received from aplurality of second information processing apparatuses 200 (seeVariation 2 above), the second information is output to a secondinformation processing apparatus 200 selected based on priority level.The present variation will be described with reference to the figures,with focus on the differences from Embodiment 1.

Note that since the configurations of service providing system 10according to the present variation are the same as in Embodiment 1,repeated illustration and description will be omitted. The interactionin service providing systems 10 and 10A and the processes performed byfirst information processing apparatus 100 are as illustrated in FIG. 6through FIG. 9. Accordingly, repeated illustration and description willbe simplified or omitted.

Process for Outputting Second Information

Next, the process for outputting the second information (S114 in FIG. 5)according to the present variation will be described in greater detailwith reference to FIG. 17. FIG. 17 is a flow chart illustrating oneexample of the process for outputting the second information (S114)according to Variation 5.

First information processing apparatus 100 sets the priority level ofeach of a plurality of second information processing apparatuses 200(S1141). In other words, first information processing apparatus 100 setsthe priority level for each of a plurality of second informationprocessing apparatuses 200 that correspond to a plurality of firstrequests having the same request content. For example, the prioritylevels may be included in the first request information, and in suchcases, the priority levels are set according to the priority levelsincluded in the first request information. The priority levels may beset according to the situation of space 20 or the user that is obtainedfrom sensor group 300 and device group 400. Moreover, the prioritylevels of the plurality of second information processing apparatuses 200may be set based on bid amounts by the service providers for theprovision of the second information.

Next, first information processing apparatus 100 selects one or moresecond information processing apparatuses 200 based on the set prioritylevel (S1142). For example, first information processing apparatus 100selects, from among a plurality of second information processingapparatuses 200 that correspond to a plurality of first requests havingthe same request content, the second information processing apparatus200 having the highest priority level. Note that the number of secondinformation processing apparatuses 200 selected is not limited to one.

First information processing apparatus 100 then outputs the secondinformation to the selected second information processing apparatus 200(S1143). Thereafter, first information processing apparatus 100determines whether the service has been provided by the selected secondinformation processing apparatus 200 within a given period (S1144). Inother words, whether or not the selected second information processingapparatus 200 has provided the service within a given period startingwhen the second information is output is determined. An empirically orexperimentally predefined period can be used as the given period. Forexample, the same period may be used across a plurality of services.Alternatively, individually set times for the plurality of services maybe used as the given period.

When the service is provided within the given period (Yes in S1144),processing ends. However, when the service is not provided within thegiven period (No in S1144), processing proceeds to step S1141. This timein step S1141, the priority levels of the plurality of secondinformation processing apparatuses 200 are updated such that thepriority level of the second information processing apparatus 200 thatdid not provide the service is reduced. First information processingapparatus 100 then selects one or more second information processingapparatuses 200 based on the updated priority levels (S1142). Here, thesystem may be configured so that the service can only be provided to theuser or space 20 when the priority level is set to the highest level.For example, if the second information is sent to both the secondinformation processing apparatus 200 set to the highest priority levelbefore the update and the second information processing apparatus 200set to the highest priority level after the update, there is a chancethat the service may be redundantly provided when, after a given period,the service is attempted to be provided by the second informationprocessing apparatus 200 set to the highest priority level before theupdate. Accordingly, the system may be set so that only the secondinformation processing apparatus 200 set to the highest priority levelcan use the second information. For example, this may be achieved bysetting the system so that the second information may only be used atthe time the service is executed, so that the encryption is changedafter each update, and providing an encryption key corresponding to thesecond information processing apparatus 200 set to the highest prioritylevel.

Advantageous Effects, Etc

As described above, according to the present variation, firstinformation processing apparatus 100 can select a second informationprocessing apparatus 200 based on priority level. Accordingly, serviceproviding systems 10 and 10A can select a second information processingapparatus 200 that is appropriate for the provision of the service fromamong a plurality of second information processing apparatuses 200corresponding to a plurality of first requests having the same requestcontent.

(Other Variations)

Although information indicating the activity of an electronic devicerelated to food preparation is used in Embodiment 1, the informationused is not limited to this example. For example, information indicatingthe activity of an electronic device in the bathroom may be used.

As another example, the first condition may include (iii) and (iv)described below.

(iii) A threshold amount of time of longer has passed since the userstarted bathing.(iv) A volume of sound in the living space or the bedroom space is athreshold volume or greater.

The bathing start time is obtained by sensor group 300 disposed in thebathroom or changing room.

In other words, the first condition may be satisfied if the activitystatus of a device associated with a given action of the user and thevolume of sound in a given space are greater than or equal to athreshold.

Types of Services

Next, the types of services in the service providing system according toEmbodiment 1 will be described.

Overview of Provided Services

FIG. 18A illustrates an overview of the service providing system.

Group 1000 is, for example, a business, an organization, or a householdor the like. The scale of group 1000 may be any scale. Group 1000includes devices A and B included in plural devices 1010, and homegateway 1020. For example, plural devices 1010 are devices included indevice group 400 according to Embodiment 1 described above. For example,home gateway 1020 is gateway 500 according to Embodiment 1 describedabove. Plural devices 1010 include devices that can connect to theinternet (for example, smartphones, PCs, televisions, etc.) as well asdevices that cannot connect to the internet themselves (for example,lights, washing machines, etc.). Even devices that cannot connect to theinternet themselves but can connect to the internet via home gateway1020 may be included. Moreover, user(s) 990A that use plural devices1010 are in group 1000.

Data center operating company 1100 includes cloud server 1110. Cloudserver 1110 is a virtual server that links with various devices over theinternet. For example, cloud server 1110 is first information processingapparatus 100 according to Embodiment 1 described above. For example,cloud server 1110 manages big data which is difficult to manage withtypical database management tools. Data center operating company 1100performs operations of a data center, such as data management andmanagement of cloud server 1110. Services performed by data centeroperating company 1100 will be described in greater detail later. Here,data center operating company 1100 is not limited to a company that onlyperforms operations such as data management and operation of cloudserver 1110. For example, when a device manufacturer that develops andproduces one device among plural devices 1010 also performs datamanagement and management of cloud server 1110, that device manufacturercorresponds to data center operating company 1100 (FIG. 18B). Moreover,data center operating company 1100 is not limited to a single company.For example, when a device manufacturer and another management companywork in consort or through shared contribution to carry out the datamanagement and operation of cloud server 1110, both or one of the devicemanufacturer and the management company corresponds to data centeroperating company 1100 (FIG. 18C).

Service provider 1200 has server 1210. As used herein, the scale ofserver 1210 may be any scale. For example, server 1210 may be memoryincluded in a personal computer. Moreover, there are cases in whichservice provider 1200 does not have server 1210. For example, server1210 is second information processing apparatus 200 according toEmbodiment 1 described above.

Note that home gateway 1020 is not required in the service describedabove. For example, when cloud server 1110 does all of the datamanagement, home gateway 1020 is not necessary. Furthermore, there arecases in which there are no devices that cannot connect to the internetthemselves, such as when all household devices are connected to theinternet.

Next, the flow of information in the above service will be described.

First, device A and device B in group 1000 transmit information theyobtained to cloud server 1110 in data center operating company 1100.Cloud server 1110 accumulates the information from device A or device B((a) in FIG. 18A). The accumulated information is informationindicating, for example, the operation status, operating date and time,operation mode, position, etc., of plural devices 1010. Examplesinclude, but are not limited to, television viewing history, televisionvideo recorder scheduled recordings, washing machine operating date andtime, washing machine laundry amount, date and time that the door of arefrigerator opened or closed, number of times that the door of arefrigerator opened or closed, and amount of food in a refrigerator; theaccumulated information includes any information that can be obtainedfrom any kind of device. There are cases in which the information isprovided directly to cloud server 1110 from plural devices 1010themselves via the internet. The information may be obtained from pluraldevices 1010 and intermediately accumulated by home gateway 1020, fromwhere it is provided to cloud server 1110.

Next, cloud server 1110 in data center operating company 1100 providesthe accumulated information to service provider 1200 in fixed units.Here, fixed units may be units in which the data center operatingcompany can organize the collected information and provide the collectedinformation to service provider 1200, and may be units requested byservice provider 1200. Although the term “fixed units” is used herein,the units need not be fixed; the amount of information provided may bevariable according to the situation. The information is stored in server1210 of service provider 1200 ((b) in FIG. 18A). Service provider 1200then organizes the information to suit the service to be provided to theuser, and then provides it to the user. The user on the receiving endmay be user 990A that uses plural devices 1010, and may be externaluser(s) 990B. The method of providing the service to the user may be amethod whereby the service is provided directly from the serviceprovider, for example ((e), (f) in FIG. 18A). Alternatively, the methodof providing the service to the user may be a method whereby the serviceis provided to the user via cloud server 1110 in data center operatingcompany 1100 ((c), (d) in FIG. 18A). Moreover, cloud server 1110 in datacenter operating company 1100 may organize the information to suit theservice to be provided to the user, and then provide the information toservice provider 1200.

Note that user 990A and user 990B may be the same or different users.

For example, the techniques described above can be realized in thefollowing types of cloud services. However, the techniques describedabove are not limited to being realized in the following examples.

Service Type 1: In-Company Data Center

FIG. 19 illustrates service type 1 (in-company data center). In thistype, service provider 1200 obtains information from group 1000 andprovides a service to a user. In this type, service provider 1200functions as a data center operating company. In other words, theservice provider has cloud server 1110 that manages big data.Accordingly, there is no data center operating company.

In this type, service provider 1200 operates and manages data center 903(cloud server 1110). Service provider 1200 also manages OS 902 andapplication 901. Service provider 1200 provides service 904 using OS 902and application 901 that it manages.

Service Type 2: IaaS

FIG. 20 illustrates service type 2 (IaaS). As used herein, “IaaS” standsfor infrastructure as a service, and refers to a cloud service provisionmodel that provides an infrastructure for constructing and operating acomputer system, as a service via the internet.

In this type, data center operating company 1100 operates and managesdata center 903 (cloud server 1110). Service provider 1200 also managesOS 902 and application 901. Service provider 1200 provides service 904using OS 902 and application 901 that it manages.

Service Type 3: PaaS

FIG. 21 illustrates service type 3 (PaaS). As used herein, “PaaS” standsfor platform as a service, and refers to a cloud service provision modelthat provides a platform for constructing and operating software, as aservice via the internet.

In this type, data center operating company 1100 manages OS 902 andoperates and manages data center 903 (cloud server 1110). Serviceprovider 1200 also manages application 901. Service provider 1200provides service 904 using OS 902 managed by the data center operatingcompany and application 901 that itself manages.

Service Type 4: SaaS

FIG. 22 illustrates service type 4 (SaaS). As used herein, “SaaS” standsfor software as a service. For example, SaaS refers to a cloud serviceprovision model that, for example, has a function that allows a companyor individual (user) that does not have a data center (cloud server) touse, over a network such as the internet, an application provided by aplatform provider that has a data center (cloud server).

In this type, data center operating company 1100 manages application901, manages OS 902, and operates and manages data center 903 (cloudserver 1110). Service provider 1200 provides service 904 using OS 902and application 901 that data center operating company 1100 manages.

In any of the above types, the service provision is performed by serviceprovider 1200. Moreover, for example, the service provider or the datacenter operating company may develop, for example, the OS, application,or database of big data themselves, or may outsource the OS,application, or database of big data from a third party.

Other Embodiments

Although the service providing system according to one or more aspectsof the present disclosure has been described based on embodiments, thepresent disclosure is not limited to these embodiments. Those skilled inthe art will readily appreciate that various modifications may be madein these exemplary embodiments and that other embodiments may beobtained by arbitrarily combining the elements of the embodimentswithout materially departing from the novel teachings and advantages ofthe subject matter of the present disclosure. Accordingly, all suchmodifications and other embodiments are included in one or more aspectsof the present disclosure.

For example, in Embodiment 1, first information processing apparatus 100that processes the sensor data and second information processingapparatus 200 that generates the service information are provided asseparate apparatuses, but first information processing apparatus 100 andsecond information processing apparatus 200 may be configured as asingle information processing apparatus. In such cases, since there isno need for interaction between first information processing apparatus100 and second information processing apparatus 200, when the firstcondition is satisfied, processes from the generation of the firstinformation to the output of the second information may be skipped.

INDUSTRIAL APPLICABILITY

The techniques of the present disclosure can be used as an informationprocessing apparatus that provides information for providing a serviceto a user.

1. An information providing method that uses a first informationprocessing apparatus which includes a processor and memory, wherein afirst sensor is disposed in a kitchen space of a home, a second sensoris disposed in a dining space of the home, and the processor: detects,via the first sensor, a start time of food preparation by a user in thekitchen space; obtains, via the second sensor, information indicating avolume of sound in the dining space; when (i) a threshold amount of timeor longer has elapsed since the start time of food preparation by theuser and (ii) the volume of sound in the dining space is a firstthreshold volume or greater, generates first information indicating thata friendly gathering is occurring in the home; obtains, from a secondinformation processing apparatus connected to the first informationprocessing apparatus, information indicating first request content overa network; and when content of the first information is included in thefirst request content, outputs, to the second information processingapparatus, second information including information for identifying theuser or the home, using the first information generated.
 2. Theinformation providing method according to claim 1, wherein theinformation indicating the volume of sound in the dining space includesa time series of information indicating a volume of sound over a givenspan of time.
 3. The information providing method according to claim 2,wherein the time series of information indicating the volume of soundincludes a first sound louder than or equal to a first threshold volumeand quieter than or equal to a second threshold volume, a second soundlouder than the second threshold volume, and a third sound quieter thanthe first threshold volume, and when, in (ii), a proportion of timecorresponding to the first sound in the given span of time is within agiven range, the processor generates the first information indicatingthat a friendly gathering is occurring in the home.
 4. The informationproviding method according to claim 2, wherein the time series ofinformation indicating the volume of sound includes a first sound louderthan or equal to a first threshold volume and quieter than or equal to asecond threshold volume, a second sound louder than the second thresholdvolume, and a third sound quieter than the first threshold volume, andwhen, in (ii), a proportion of time corresponding to the first sound inthe given span of time, a proportion of time corresponding to the secondsound in the given span of time, and a proportion of time correspondingto the third sound in the given span of time match given proportions,the processor generates the first information indicating that a friendlygathering is occurring in the home.
 5. The information providing methodaccording to claim 1, wherein a plurality of electronic devices aredisposed in the home, and the second information includes activitystatuses of the plurality of electronic devices, the activity statusesbeing for use upon the second information processing apparatus providinga service to the first information processing apparatus.
 6. Theinformation providing method according to claim 1, wherein the secondinformation includes information based on sound in the dining spacewhich is for use upon the second information processing apparatusproviding a service to the first information processing apparatus.